Toll Free Order Now 1 866 478 2873

Heartdrops Frequently Asked Questions

All herbs are naturally sourced and all batches are third party tested to be free of heavy metals, pesticides, and microbial contamination. Our facility operates under Canadian NNHPD Site License 300131 and is USFDA inspected. If you have a specific question that is not listed here, please contact our super friendly Customer Service Team.

Call us toll free 1 866 478 2873 from Monday to Friday, 830am – 5pm PST

What do each of those herbs do?

Heartdrops are a traditional herbal formula crafted by the unique methods of the Strauss family of herbalists for over 40 years; with 8 powerful herbs and a proprietary process that remains unduplicated. Heartdrops help support a healthy cardiovascular system.

What makes up our Strauss Heartdrops formula?

Strauss formulas have a rich history originating from the Strauss family traditional herbal formulas dating back generations. We use a proprietary technique to develop Aged Garlic Extract (AGE) and combine it precisely with herbs including Hawthorn Fruit, Flower and Leaf Extracts, European Mistletoe Leaf Extract, Motherwort Herb Top Extract, Cayenne Fruit Extract, Bilberry Leaf Extract and White Willow Bark Extract.

What are the known side effects?

Hypersensitivity/allergic reactions are known to occur. Headaches, dizziness, lightheadedness and thirst may occur in which case reduce the dosage or discontinue use.

Can I take it with my prescription medicines?

Please always consult with your health care practitioner prior to use if you are taking other medications and/or supplements.

Can anyone take it?

Heartdrops can be taken by adults of all genders. Do not take it if you are pregnant or breastfeeding. Do not take within 24 hours of surgery. Consult a health care practitioner prior to use if you have heart disease, high blood pressure, high cholesterol, anemia, bleeding/clotting disorders, stomach ulcer, or diabetes.

How do I take Heartdrops?
Shake well. Take 1ml to 2.5 ml three times daily.

Use sublingually by holding under the tongue for 30-60 seconds before swallowing.

For a delicate taste palate, dilute in a little liquid, water or juice or start with the minimum dose and work up to the higher dose. Take with or without food. On an empty stomach is recommended.

Is it true it has a strong flavor?

Garlic has always been a herb with a robust flavour. For this reason, we now offer two flavors – Cinnamon and Original.

How long and how often do I take them?

We suggest you take Strauss Heartdrops for a minimum of 3 months and ideally one year. After that time, you may choose to continue on a maintenance schedule. Please consult with a health care practitioner if symptoms persist or worsen.

What else do I need to know?

We offer a 100% No Hassle, Satisfaction Guarantee on all Strauss Naturals products. Please return the unused portion with your receipt to the place of purchase within 30 days for a full refund.

Can I return it if I don’t like the taste?

Yes, but we strongly suggest that if you are struggling with the taste, try taking the minimum dose or dilute it in a little liquid, water or juice until you get used to it.

Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

How many calories are in Heartdrops?

Approximately 6 calories per 2.5 ml

Would a Certified Physician recommend these?

We currently do have Registered Natural Health Practitioners, Chiropractors and Naturopathic doctors that recommend and incorporate Strauss products with their clients.

As always we recommend that you consult with your healthcare practitioner.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

Can I take it with the Heartdrops®?
Please allow at least 1 hour between taking this product and other herbal or medicinal products. Consult with a health care practitioner if you are taking other medications and/or supplements.
Can I take with my prescriptions or other supplements?
Consult with a health care practitioner if you are taking other medications and/or supplements. We recommend taking it for at least 2 months to notice the benefits.
Can I take it with food or mix it with water?
Yes it is fine to take it with food. We recommend taking it undiluted, preferably sublingually.
Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

Can I take it with the Heartdrops®?
Please allow at least 1 hour between taking this product and other herbal or medicinal products. Consult with a health care practitioner if you are taking other medications and/or supplements.
Can I take with my prescriptions or other supplements?
Consult with a health care practitioner if you are taking other medications and/or supplements. Please allow at least 1 hour between taking this product and other herbal or medicinal products.
Can I take it with food or mix it with water?
We recommend taking it undiluted, preferably sublingually. If you have a delicate taste palate, you can dilute in some water, or try taking the minimum dose to start. We recommend drinking plenty of water during the day starting 1 hour afterwards, while you are using the product.
Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

My Prostate Support Drops™ have solidified on the bottom, what do I do?

Strauss Naturals Prostate Support Drops™ contain high quantities of Saw Palmetto Fruit, which provides effective relief of symptoms of Benign Prostatic Hyperplasia.

Saw Palmetto Fruit contains high levels of beneficial fatty acids, which over time can solidify in the bottom of the bottle.

Normally, shaking before use will effectively mix the Prostate DropsTM; however, if the solids will not mix with shaking, we recommend immersing the bottom of the bottle in hot tap water for approximately 10 minutes and then shake to help remix the fatty acids.

Can I take it with the Heartdrops®?

Please allow at least 1 hour between taking this product and other herbal or medicinal products. Consult with a health care practitioner if you are taking other medications and/or supplements.

Can I take with my prescriptions or other supplements?
If you are taking anti-coagulants, products containing acetylsalicylic acid (ASA) or other salicylates, or other medications/supplements, please consult with a healthcare practitioner before use. Do not take this product if you are allergic to acetylsalicylic acid (ASA). Please allow at least 1 hour between taking this product and other herbal or medicinal products.
Can I take it with food or mix it with water?

This product should be taken with food to minimize gastric disturbance. Do not take it with acidic foods (e.g. citrus fruits or juices) or medications, which may acidify urine. We recommend taking it undiluted, preferably sublingually. If you have a delicate taste palate, you can dilute in some water, or try taking the minimum dose to start. We recommend drinking plenty of water during the day starting 1 hour afterwards, while you are using the product.

Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

Can I take it with the Heartdrops®?
We recommend taking them a few hours before or after any medication or natural health product.
Can I take with my prescriptions or other supplements?
If you are taking anticoagulants or products containing acetylsalicylic acid (ASA) or other salicylates, consult a health care practitioner prior to use. If you are allergic to acetylsalicylic acid (ASA) or other salicylates, do not use this product. We recommend taking them a few hours before or after any medication or natural health product.
Can I take it with food or mix it with water?
Do not take with highly acidic foods (e.g. citrus fruits and juice) or medications, which may acidify urine. We recommend taking it undiluted, preferably sublingually. If you have a delicate taste palate, you can dilute in some water, or try taking the minimum dose to start. We recommend drinking plenty of water during the day starting 1 hour afterwards, while you are using the product.
Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

Can I take it with food or mix it with water?

Of course. Coldstorm is formulated to be used by your whole family. It can be taken directly using the dropper included in the bottle, or it can be diluted in juice, yogurt or honey - especially useful for younger children or adolescents who may have more sensitive palates.

Can I take with my prescriptions or other supplements?

Consult with a health care practitioner if you are taking other medications and/or supplements. Please allow at least 1 hour between taking this product and other herbal or medicinal products.

What is the difference between Coldstorm and Travel Bug?

Coldstorm is a fresh garlic based product. It contains a large amount of naturally sourced fresh ground garlic, which helps support a healthy respiratory system. Travel Bug contains less fresh garlic, but does also contain fresh ground ginger root, which is effective for occasional relief of stomach upset, nausea, and motion sickness.

Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

What makes your Oregano different from others?

Many people want to use oregano oil as a great source of antioxidants, but are put off by the strong flavour. Our Smooth Oregano formula was created to alleviate this strong burning flavour and uses a number of techniques and ingredients to achieve this.

How do I take it?

Unlike many other products on the market, Smooth Oregano can be taken both directly (using the dropper in the bottle), or it can be added to water or juice to consume throughout the day. 

Can I take with my prescriptions or other supplements?

Consult with a health care practitioner if you are taking other medications and/or supplements. Please allow at least 1 hour between taking this product and other herbal or medicinal products.

Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

Can I take it with food or mix it with water?

Of course. Travel Bug is a very palatable supplement. It can easily be taken right from the dropper and is quite pleasant with the aromas and flavours of the ground ginger. If you have a very sensitive palate, you can easily dilute it in juice, yogurt or honey.

Can I take with my prescriptions or other supplements?

Consult with a health care practitioner if you are taking other medications and/or supplements. Please allow at least 1 hour between taking this product and other herbal or medicinal products.

What is the difference between Travel Bug and Coldstorm?

Travel Bug is a supplement containing naturally sourced fresh garlic and ginger root, which is effective for occasional relief of stomach upset, nausea, and motion sickness. Coldstorm is a fresh garlic based product. It contains a large amount of naturally sourced fresh ground garlic, which helps support a healthy respiratory system, but no ground ginger root. Visit the Coldstorm page for more information. 

Why is ethanol alcohol used in your products?

The alcohol that's been used in all Strauss products including Heartdrops®, since the company's inception has always been ethanol.  It is extremely pure, highest quality, derived from natural NON-GMO corn that is distilled and purified such that it is corn and gluten free and is 200 proof. All herbal companies manufacture their tinctures with ethanol. Ethanol is considered safe and is the same alcohol present in red wine.

The amount of ethanol in a 2.5ml dose of Heartdrops is approx. 0.8 grams. To compare, the amount of naturally occurring ethanol in 100ml of apple juice is 0.24 grams.

The ethanol equivalent for a 2.5ml dose of Heartdrops is 333ml (1.4 cups) of apple juice. This amount of ethanol is considered completely safe for children and will be metabolized by the body within about 3 minutes.

The alcohol is present for two reasons, one as a catalyst to aid body absorption of the medicinals; two as a preservative for the herbs and garlic and prevents microbial contamination.

What is the shelf-life or expiry date of your products?

All Strauss Naturals herbal formulas have a 5 year shelf life from their date of lab testing and manufacture. This ensures that you will always get a product at its best.

The expiry date for our products can be found on the back of the bottle next to the Lot Number. We always recommend that you store our products away from children and out of direct sunlight. Do not refrigerate. We suggest you keep it on the counter where you’ll see it every day.

What is your return policy?

We offer a 100% No Hassle, Satisfaction Guarantee on all Strauss Naturals products. Please return the unused portion with your receipt to the place of purchase within 30 days for a full refund.

How do I return my Strauss Naturals product?

If you purchased Strauss products from your local retailer, please return item with original receipt to place of purchase to claim your refund. Your local retailer can contact Strauss for reimbursement.

If you ordered directly from Strauss Naturals, please send a refund request to info@straussnaturals.com and we’ll be happy to address your concerns and refund your purchase in a timely manner.

We do need a few simple questions answered:

  • Customer name and phone number
  • Product, flavor, size
  • Product Lot Number and Expiry Date
  • Reason for Return
Can I return it if I don’t like the taste?

Yes, but we strongly suggest that if you are struggling with the taste, try taking the minimum dose or dilute it in a little liquid, water or juice until you get used to it.

Where can I purchase Strauss products?

So glad you asked! There are loads of choices. In Canada, our products can be found at most fine health food retailers. Please click here for a store near you in Canada. Or email info@straussnaturals.com for help locating a store near you.

Click here to Order online

Call our super friendly, real life Strauss coaches toll free 1 866 478 2873 or email orderdesk@straussnaturals.com

Canada  Mexico  Croatia  New Zealand  Amazon USA

How do I contact you?

Call our friendly Customer Service Team toll free 1-866-478-2873

Use the online Contact Us form https://straussnaturals.ca/contact/

We’re open Monday to Friday from 8:30am – 5:00pm PST

Where do you Ship?

We ship within North America (Canada and USA)

  • All orders are shipped via standard ground freight with tracking number.
  • Canadian orders are shipped from Kamloops, BC.
  • USA orders are shipped from our fulfillment center in Independence, Missouri and/or Long Beach, California.
How long does it take to process an order?

Orders are processed and shipped Monday to Friday between the hours of 8:30am-4:30pm PST and exclude weekends and holidays. After receiving your order you will receive a confirmation email/phone call.

  • You will receive another notification with tracking information when your order has been shipped.
  • Orders received by 12pm PST are processed and shipped same day.
  • Orders received after 12pm PST are processed and shipped next business day.
What are Shipping Costs?

Free delivery on orders over $175

  • $10 flat rate applies on orders under $175
  • Express/Expedited available for additional cost. Rates will be calculated and displayed at the checkout page.
Is Local Pickup Available?

No, sorry, it’s not.

What are the estimated delivery times?

Depending on your location, it will take approximately 4-5 days unless unforeseen circumstances prevail.

Do you offer international shipping?

We only ship within North America. Check out our International tab on our website to order internationally.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@straussnaturals.com with your name and order number, and we will look into it for you, we promise!