If you purchased Strauss products from your local retailer, please return item with original receipt to place of purchase to claim your refund. Your local retailer can contact Strauss for reimbursement.

If you ordered directly from Strauss Naturals, please send refund request to orderdesk@straussnaturals.com and we’ll be happy to address your concerns and refund your purchase in a timely manner.

Call our Customer Service Team toll free 1-866-478-2873.

We’re open Monday to Friday from 8:30am – 5:00pm PST.

To learn more about our corporate policies, go to our corporate FAQ page.